Hyanghee Park
University of Illinois Urbana-Champaign
hyanghee@illinois.edu
Bio
Hyanghee Park is currently a postdoctoral research associate in Information Sciences at the University of Illinois Urbana-Champaign. She holds a Ph.D. in Communication with a specialization in HCI from Seoul National University and was a visiting researcher at Carnegie Mellon University, recognized with a top 10% Global Ph.D. Fellowship from the National Research Foundation of Korea. Her work delves into the adoption challenges of AI and metaverse workspaces in both enterprises and societal contexts. With eight first-authored papers at premier HCI conferences including ACM CHI (7) and DIS (1), she presented her thesis at the CHI24 Doctoral Consortium. She has received several prestigious fellowships and awards, including a Best Paper Honorable Mention Award at CHI24, the Youlchon Foundation AI Young Researcher Award, the ACM Gary Marsden Award, and the CHI24 Doctoral Consortium Participant Award.
Areas of Research
- Human-Computer Interaction
Shaping the Future of Work with Human-Centered AI
Artificial Intelligence (AI) has permeated our daily lives, ranging from our homes and workplaces to classrooms at universities. However, this rapidly evolving AI often fails to operate seamlessly in real-world settings. This is because, despite AIs significant technical advancements, we often overlook the human, organizational, and societal factors that impede its adoption. To address this gap, my research investigates the burdens and challenges users face at the individual level, the tensions that emerge at the stakeholder level, and the interactional breakdowns that occur at the societal level. In this workshop, I will present my findings from two high-stakes AI use cases: 1) AI in work performance evaluations and 2) a conversational agent for documenting and reporting sexual assault survivors cases. Ultimately, I aim to illustrate sociotechnical and macroscopic insights for designing ethical and responsible AI to improve its utility in our society.